WEE CLEANER is primarily formulated for odor removal, but it will often work on the actual urine stain.  We recommend treating the odor first and then, if necessary, using a separate product for stain removal.

WEE CLEANER works on cat, dog, human, mouse, rat, hamster, gerbil, and most other types of animal urine.

WEE CLEANER may help prevent your pet from returning to the same area, but WEE CLEANER is only guaranteed to remove the odor to the human nose.  Some customers have reported that WEE CLEANER does help with marking behavior; some have reported that it does not.  WEE CLEANER is not formulated to be a repellent or deterrent.

We believe in our product and are proud to claim a 99% success rate.  If for any reason you are unsatisfied with WEE CLEANER, we will be glad to honor our 100% money back guarantee (less shipping).

Yes, WEE CLEANER works on cat spray.  Even with tough male cat spray, WEE CLEANER is effective in removing spray odor.

Currently, WEE CLEANER is only available online.  We are working on making it available in stores in the future.

WEE CLEANER works by neutralizing urine through oxidation.  WEE CLEANER does not work by covering up or diluting the urine.  It is not a perfume or an "enzymatic" cleaner.

 WEE CLEANER works by saturation.  WEE CLEANER must come in contact with the urine so that the urine can be neutralized.   When your pet urinates, it soaks down into the layers of your carpet, mattress and even down into the layers of hard surfaces like concrete and grout.  Saturating the area ensures that WEE CLEANER also goes down into these layers to oxidize the urine.

Yes.  We know there are situations due to illness, disability or children's accidents where clothing and mattresses need to be treated.  WEE CLEANER can help in these cases.

Yes.  WEE CLEANER works on fresh or old accidents, even accidents that are years old.  With WEE CLEANER, it's never too late to treat.

Yes, WEE CLEANER will work on stains that have been treated with other products, including enzyme cleaners.  If you've used bleach on the area, just be sure the area has been rinsed with water before applying WEE CLEANER.

 WEE CLEANER's shelf life is 2-3 years if stored in a cool, dark place.

Yes.  WEE CLEANER is applied by saturating the treatment area so that it will soak down into the carpet pad and subfloor.  WEE CLEANER will not damage the carpet pad in any way.

Usually your nose is the best detective, but if you still can't locate all the stains, you might consider purchasing a blacklight.  Blacklights can illuminate hidden urine stains and are fairly inexpensive.  You can find them online, in discount stores, and in select pet stores.

Yes, WEE CLEANER works very well for sofas, chairs and mattresses.  As with any cleaner, just be sure to do a spot check for colorfastness on a hidden area.

Yes, our product will work on these surfaces, although they can sometimes be a little tougher to treat than carpet or fabric.  Concrete, linoleum and tile typically require at least 3 treatments with several days of drying time after treatment.

Yes, WEE CLEANER will work on wood as long as you can completely saturate the wood.  Plywood subfloors or wood decks are surfaces that can be treated by saturation.

WEE CLEANER will work on hardwood flooring, but you will need to consider the risk associated with treatment.  Saturating hardwood flooring with any liquid can cause warping.  We recommend that you apply WEE CLEANER with a mop, spray bottle or chemical sprayer in order to minimize the risk of oversaturation.

Yes, WEE CLEANER can be used for spot treating clothing and linens.  WEE CLEANER can also safely be used in a washing machine to soak clothing, linens and small rugs.

WEE CLEANER can be safely used on most leathers.  A spot check on a hidden area should always be performed before treatment.

Yes, WEE CLEANER can be used to treat dirt, brick, wood decks, concrete, sand, gravel, grass and areas with groundcover-type plants, but we don't recommend using WEE CLEANER directly on shrubs or potted plants.

Yes, WEE CLEANER can be used in a steam cleaning machine.  You simply substitute WEE CLEANER for the water and carpet shampoo.  Then, use the machine to apply WEE CLEANER to the carpet, allowing the solution to air dry on the carpet.

Currently we only ship to the 48 contiguous United States.  We apologize for any inconvenience this may cause to our customers.

We do not currently offer expedited shipping due to the high cost of rush service.  Our products are heavy, and the cost for expedited shipping tends to cost more than the product itself.

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We apologize if the coupon code didn't go through during checkout.  If this happens, please email us at customersupport@weecleaner.com so that we can adjust your order.

No.  We are committed to providing pet owners with a powerful, non-toxic solution to urine odor removal.  WEE CLEANER is non-toxic, fragrance-free, dye-free, phosphate-free, and enzyme-free.  It is biodegradable and produces no fumes.

Because of these qualities, WEE CLEANER is a perfect choice for our chemically-sensitive customers.

Absolutely.  WEE CLEANER is odorless and produces no fumes.  It is perfectly safe for your pet(s) to be in the area you are treating, although we do recommend keeping them off wet areas until dry.

Never.  WEE CLEANER is committed to cruelty-free products.  WEE CLEANER has never and will never test on animals.