Does WEE CLEANER  remove the stain as well as the odor?

WEE CLEANER is primarily formulated for odor removal, but it will often work on the actual urine stain.  We recommend treating the odor first and then, if necessary, using a separate product for stain removal.

What types of urine will WEE CLEANER work on?

WEE CLEANER works on cat, dog, human, mouse, rat, hamster, gerbil, rabbit, squirrel and bat urine.  We've even had customers use it for horse and tiger urine.

Will WEE CLEANER prevent my pet from returning to the same spot to urinate?

WEE CLEANER may help prevent your pet from returning to the same area since one reason they may return to the same spot is because they can smell the old urine.  However, WEE CLEANER is not formulated to be a repellent or deterrent.

Does WEE CLEANER always work?

We believe in our product, and we are proud to claim a 99% success rate.  If for some reason, though, we can't help you with your odor problem, we gladly offer a 100% money back guarantee (less shipping).

Does WEE CLEANER work on cat spray?

How does WE CLEANER work?

WEE CLEANER works by neutralizing the urine that is in the carpet or on other surfaces.  WEE CLEANER does not work by covering up or diluting the urine.  It is not a perfume or an "enzymatic" cleaner.  WEE CLEANER neutralizes the urine so that it no longer produces an odor.

WEE CLEANER works by saturation.  WEE CLEANER must come in contact with the urine so that the urine can be neutralized.   When your pet urinates, it soaks down into the layers of your carpet, mattress and even down into the layers of hard surfaces like concrete and grout.  Saturating the area ensures that WEE CLEANER also goes down into these layers to come in contact with the urine. 

Does WEE CLEANER contain hazardous chemicals or produce fumes?

NO.  We are committed to providing pet owners with a powerful--but non-toxic--solution to urine odor removal.  WEE CLEANER is:  non-toxic, fragrance-free, dye-free, phosphate-free, and enzyme-free.  It is biodegradable and produces no fumes.

Because of these qualities, WEE CLEANER is also a perfect choice for our chemically-sensitive customers.

Can WEE CLEANER be used to remove human urine odors?

Yes.  We know there are situations due to illness, disability or children's accidents where items like clothing and mattresses need to be treated.  WEE CLEANER can help in these cases.

Does WEE CLEANER work on old odors?

Absolutely.  We have seen several companies who advertise their urine cleaner as being effective only on "fresh accidents".  Unfortunately, pet owners don't always know when their cat or dog has had an accident.  It can often take days, weeks or even months to begin to notice the urine odor (For example, untreated accidents during the winter months become apparent in the spring and summer when the weather starts to warm.).  WEE CLEANER works on fresh or old accidents, even accidents that are years old.  With WEE CLEANER, it's never too late to treat.

Can I use WEE CLEANER even if I've already treated the area with another product?

Yes, WEE CLEANER will work on stains that have been treated with other products, including enzyme cleaners.  If you've used bleach on the area, just be sure the area has been rinsed with water before applying WEE CLEANER.

Does WEE CLEANER get down to the carpet pad?

Yes, which is important if you are going to get rid of the odor, because the urine has gone down into the carpet pad.  Not to worry, though, because WEE CLEANER tends to evaporate very quickly.  It will not damage the carpet pad in any way.

What if I can smell the urine, but I'm not sure where the actual stain is?

Usually, your nose is the best detective, but if you still can't locate all the stains,  you might consider purchasing a blacklight.  Blacklights can illuminate hidden urine stains and are fairly inexpensive to purchase.  You can find them online, in discount stores, and in select pet stores.

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Can I use WEE CLEANER on my furniture or mattress?

Yes, WEE CLEANER works very well for couches and mattresses.  As with any cleaner, just be sure to do a spot check for colorfastness on a hidden area.  WEE CLEANER is not responsible for damage to furniture or mattresses.

Will WEE CLEANER work on concrete, linoleum or tile?

Yes, but you will have to be a bit more aggressive and patient when treating  concrete, linoleum or tile.  These surfaces typically require 3-5 treatments (once a day for 3-5 days).

Don't let multiple treatments worry you, though.  If you think about it, getting urine out of a surface like concrete should be impossible!  It's not, but it does take a little extra work.

Can WEE CLEANER be used on wood subfloors or hardwood floors?

Yes, WEE CLEANER will work on wood as long as you can completely saturate the wood.  Plywood subfloors or wood decks are surfaces that can be treated by saturation.

As for hardwood, we just haven't had as much success with hardwood because we can't recommend saturating the wood.  When a pet has urinated on hardwood, the urine has seeped deep into the floors.  To neutralize the urine, you would need to apply WEE CLEANER so that it would seep deep into the floors as well.  Due to the possibility of warping, we just can't safely recommend this.

If you have a situation where you're either going to treat the hardwood floors or you're going to rip them out, then by all means, give WEE CLEANER a try.  But be aware that saturating hardwood floors with any liquid may cause warping, and WEE CLEANER is not responsible for damage from warping.

Can WEE CLEANER be used on clothing and linens?  Can I use it in a washing machine?

Yes, WEE CLEANER can be used to spot treat clothing, and WEE CLEANER can safely be used in a washing machine.

Is WEE CLEANER safe for leather?

Most of the time.  Like hardwood floors, we only recommend using WEE CLEANER on leather if you're in a situation where the urine has to be removed or the leather item is going in the dumpster.  Ninety-nine percent of the time, the leather item will be fine, but there is a very slight chance that the leather can become "puckered" from applying WEE CLEANER.

Can I use WEE CLEANER outdoors, like in dirt or in dog runs?

Yes, it will work on the outdoors, but more than one application is usually necessary.  We've had customers treat dirt, brick, wood decks, concrete, sand, gravel, grass and areas with groundcover-type plants, but we don't recommend using WEE CLEANER directly on shrubs or potted plants.

Can WEE CLEANER be used in steam cleaning machines?

Yes.  While we have had many, many customers use this method without a single report of damage to a machine, WEE CLEANER is obviously not one of the solutions approved for use by the machine manufacturers.  Using WEE CLEANER in your machine is at your own risk, and we are not responsible for any damage to customers' machines.

Is WEE CLEANER safe for my pets to be around?

Absolutely!  There are no toxic fumes or residues from this solution.  It is perfectly safe for your pet(s) to be around the area you are treating, although you will want to keep them away until the area is dry to try and prevent them from returning to the same spot to urinate.

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